PRIVACY POLICY

​1. Identification of Entity

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, interact with, or make a purchase from the website, services, and communications operated by VeraMade LLC (hereinafter "the Company"). This policy, and all protections herein, are expressly extended to the Company’s individual owners, officers, and employees.

​2. Personal Information We Collect

When you visit the website, the Company collects certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse, the Company collects information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with our digital presence. We refer to this automatically-collected information as “Browsing Information.”

​The Company collects Browsing Information using the following technologies:

​“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org. ​“Log files” track actions occurring on the website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. ​“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the website.

​Additionally, when you make a purchase, attempt to make a purchase, or engage in professional services, the Company collects certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Purchase Information.”

​3. How Do We Use Your Personal Information?

The Company uses the Purchase Information generally to fulfill any orders placed or services booked (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

​Communicate with you regarding products, projects, and services. ​Screen our orders for potential risk or fraud. ​Provide you with information or advertising relating to our products or services in line with the preferences you have shared with us.

​The Company uses Browsing Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website and artisanal offerings.

​4. Sharing Your Personal Information

To provide a high-end, secure experience, the Company shares your Personal Information with trusted third parties to help us use your information as described above. For example, we use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

​Finally, the Company may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect the Company's legal rights.

​5. Behavioural Advertising

The Company uses your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

​You can opt out of targeted advertising by using the links below:

​Facebook: https://www.facebook.com/settings/?tab=ads ​Google: https://www.google.com/settings/ads/anonymous ​Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

​Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info.

​6. Do Not Track & Global Rights

Please note that the Company presently does not alter our data collection and use practices when we see a Do Not Track signal from your browser. Depending on your location (e.g., European residents), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

​7. Data Security & Limitation of Liability

While the Company uses industry-standard security measures to protect your data, no method of transmission over the internet is 100% secure. You acknowledge that the Company and its individuals shall not be held liable for unauthorized third-party access, data breaches, or "hacking" events beyond our reasonable control. Your use of the website and services constitutes an assumption of this inherent risk.

​8. Data Retention & Minors

When you place an order or book a service, the Company will maintain your Purchase Information for our records unless and until you ask us to delete this information. The website and services are not intended for individuals under the age of 18.

​9. Consent & Mandatory Arbitration

By using this website, you consent to this Privacy Policy. You agree that any and all disputes related to your privacy or data handling shall be resolved through the mandatory arbitration process and class-action waiver established in our Master Services & User Agreement. You agree to refrain from legal retaliation or public defamation against the Company or its individuals regarding our data practices.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at the email address provided in the Contact section of the Site.